Privacy Policy

Effective Date: Sept 2025
Last Updated: Sept 2025

MitoGrow, LLC (“MitoGrow,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit MitoGrow.com (the “Site”), make a purchase, or interact with us.

By using the Site, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide

    • Name, email, phone number, billing/shipping address

    • Payment details (processed securely by third-party providers, not stored by us)

    • Account login information (if you create an account)

  • Automatically Collected Information

    • IP address, browser type, device type, operating system

    • Pages viewed, time spent, and referring website

    • Cookies, pixels, and similar tracking technologies

  • Third-Party Information

    • Data from advertising partners, affiliates, or social media integrations

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support and respond to inquiries

  • Personalize your shopping experience

  • Send marketing emails and SMS (with your consent)

  • Improve our Site, products, and advertising campaigns

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service Providers (e.g., payment processors, shipping carriers, email/SMS platforms like Klaviyo, Shopify hosting)

  • Advertising Partners (Google, Meta, affiliates) for targeted ads and performance tracking

  • Business Transfers in case of merger, acquisition, or sale of assets

  • Legal Authorities if required by law or to protect our rights and users

We do not sell your personal information to third parties.

4. Cookies & Tracking

We use cookies, pixels, and tracking tools to:

  • Keep your cart active

  • Remember your preferences

  • Analyze traffic and performance

  • Serve personalized ads

You can adjust cookie settings in your browser or opt out of personalized ads via Google Ads and Facebook Ads settings.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing emails or SMS (unsubscribe link provided in all messages)

  • Request data portability (California, EU/UK GDPR residents)

  • Limit how we share your information (California residents)

To exercise your rights, contact us at [support@mitogrow.com].

6. Data Security

We use industry-standard measures (SSL encryption, secure servers, access controls) to protect your data. However, no method of transmission is 100% secure.

7. Children’s Privacy

Our Site is not directed to individuals under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us for deletion.

8. Data Retention

We keep your information only as long as necessary for the purposes outlined above or as required by law.

9. International Users

If you access the Site outside the U.S., your data may be transferred to and processed in the United States. By using the Site, you consent to such transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. Continued use of the Site means you accept the revised policy.

11. Contact Us

For privacy questions or data requests, contact us:

MitoGrow, LLC
Email: [support@mitogrow.com]